Frequently Asked Questions
You can place your order by contacting us on WhatsApp or filling the enquiry form. Share your logo/design, quantity, and product details — our team will guide you with pricing and process.
Yes, we provide a digital preview/mockup for approval before starting bulk production.
Delivery usually takes 5–10 working days depending on product and quantity. Urgent orders can be prioritized.
No, we do not offer Cash on Delivery for customized products.
Since all items are made specifically as per your design and requirements, we only process orders after advance payment. This ensures quality production and timely delivery.
Orders can only be cancelled before processing starts.
In case you receive a damaged or defective product, please inform us within 24 hours of delivery.
Kindly share clear photos and an unboxing video of the package (from start to end) as proof.
Once verified, our team will provide a suitable solution such as a replacement or correction based on the issue.
Customized products are not returnable.
However, in case of any manufacturing defect or damage, we will provide a replacement after verification.
Use high-resolution images for best results.
A tracking link will be shared after shipping.
Customers can contact via email or WhatsApp.