Terms of service

Last updated: 11/04/2026

Welcome to Graphicline. By accessing or using our website (graphicline.in), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

  • This website is operated by Graphicline.

  • By visiting our site and/or purchasing something from us, you agree to these terms, policies, and conditions.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You agree to provide accurate and complete information while placing orders.

3. Products & Services

  • We offer customized and non-customized products.

  • Customized products are made based on the details provided by you (text, images, etc.).

  • We are not responsible for errors (spelling, low-quality images, wrong inputs) submitted by the customer.

4. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without notice.

  • We accept payments via secure payment gateways (Razorpay, PhonePe, etc.).

  • Cash on Delivery (COD) may be available on selected products.

5. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion.

  • Orders may be cancelled due to:

    • Incorrect pricing

    • Product unavailability

    • Suspected fraudulent activity

  • Customized orders cannot be cancelled once processing has started.

6. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.

  • Delivery timelines are estimates and may vary due to external factors.

7. Returns & Refunds

  • Due to the nature of customized products, returns or exchanges are generally not accepted.

  • Refunds/replacements are only applicable if:

    • Product is damaged

    • Wrong product is delivered

  • For more details, refer to our Refund Policy.

8. Intellectual Property

  • All content on this website (logos, images, text, design) is the property of Graphicline.

  • You may not copy, reproduce, or use any content without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Upload harmful, offensive, or copyrighted content without permission

  • Attempt to disrupt or hack the website

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability is limited to the amount paid for the product.

11. Third-Party Services

  • We may use third-party tools or services (payment gateways, shipping partners).

  • We are not responsible for their policies or actions.

12. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Jodhpur, Rajasthan courts.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@graphicline.in

  • Phone: 7877605311

  • Address:
    Graphicline, Graphic Line
    Gandhinagar Road, 80 Feet Road, Bhadwasiya
    Near Shri Ram Dairy
    Jodhpur, Rajasthan – 342007, India